Returns & Refunds

Try Dr. Onco without the risk. If a product does not suit you, return it within 7 days of delivery for a refund.

7-day risk-free return

You have 7 days from the day your order is delivered. You can return a product even if you have opened and tried it.

What it costs

A flat return shipping fee of Rs. 99. It is deducted from your refund. There are no other charges.

How to return

1. Email hello@droncocare.com with your order number within 7 days of delivery.
2. We arrange a pickup from your address.
3. Hand the product to the courier.

Your refund

We refund the amount you paid, less the Rs. 99 return shipping fee, within 7 working days of the product reaching us. Online payments go back to the original payment method. Cash on delivery orders are refunded to your UPI ID or bank account.

After 7 days

We do not accept returns or give refunds after 7 days from delivery.

Damaged or wrong item

If your order arrives damaged or is not what you ordered, write to us within 7 days of delivery with a photo. We will replace it at no cost, and the Rs. 99 fee does not apply.

Contact

Email hello@droncocare.com or call +91 97796 16657.